Terms and Conditions

1. Introduction

These Terms govern your use of our website and all services provided by Rank-Brew, the brand of RANKBREW BALAJI INFOTECH (OPC) PRIVATE LIMITED (CIN: U73100HR2025OPC137842, GST No.: 06AAPCR1777B1ZA), registered at Ground Floor, 3-C/71 B.P., N.I.T.-3, Faridabad NIT, Faridabad, Haryana – 121001.

By accessing our website, booking a call, accepting a proposal, or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract. If you accept these Terms on behalf of a company, you confirm you have the authority to bind that company.

3. Our Services

We provide SEO, paid advertising, social media marketing, content, web design and development, branding, analytics, and digital consulting services. The exact scope, deliverables, timelines, and fees for your engagement are set out in the proposal agreed between us. Where a signed proposal conflicts with these Terms, the proposal prevails for that engagement.

4. Proposals and Scope

Proposals are valid for 30 days unless stated otherwise. Work begins once you accept the proposal in writing and make the agreed advance payment. Anything not listed in the proposal is out of scope. Additional work, extra revisions, or scope changes may attract additional fees and revised timelines, which we will confirm in writing before proceeding.

5. Your Responsibilities

• Provide accurate information, content, brand assets, approvals, and feedback on time
• Grant and maintain the access we need to your website, hosting, analytics, ad, and social accounts
• Nominate one point of contact authorised to approve work
• Ensure all material you supply is lawful and that you own or are licensed to use it
• Make payments as agreed

Delays caused by late feedback, missing information, or restricted access will extend timelines and do not entitle you to a refund or discount.

6. Fees and Payment

Fees are as stated in your proposal and exclude GST and other applicable taxes, which are charged additionally. An advance payment is required before work begins, and retainers are billed in advance for each cycle.

Invoices are payable within 7 days unless stated otherwise. Bank charges, gateway fees, and currency conversion costs are borne by you. Overdue amounts may attract interest at 1.5% per month. If payment is overdue beyond 15 days, we may suspend services, pause campaigns, and withhold deliverables without liability. Fees for ongoing services may be revised on 30 days’ notice.

7. Ad Spend and Third-Party Costs

Advertising budgets, hosting, domains, plugin and theme licences, stock media, and software subscriptions are separate from our service fees unless stated otherwise. Ad spend we manage on your behalf must be funded in advance. We are not responsible for campaign interruptions caused by insufficient funds or platform payment failures, nor for account suspensions, ad disapprovals, or policy changes imposed by third-party platforms.

8. Refunds and Cancellations

Advance payments and setup fees are non-refundable, as are fees for work already performed and third-party costs already incurred. Either party may end an ongoing retainer with 30 days’ written notice, with fees for the current cycle remaining payable. Refunds are not provided on the basis of rankings, traffic, leads, or other performance outcomes.

9. Timelines

Timelines are estimates made in good faith, not guarantees. Delivery may be affected by scope changes, delayed feedback, third-party dependencies, platform review periods, or events outside our control. We will keep you informed of any material change.

10. No Guarantee of Results

Search engines and advertising platforms use proprietary algorithms that change without notice. Rank-Brew does not guarantee any specific ranking, traffic volume, lead count, conversion rate, revenue figure, or return on investment.

Case studies, benchmarks, and past results shown on our website are illustrative only and are not a promise of similar outcomes. Results depend on your industry, competition, budget, offering, pricing, and market conditions. We do not use practices that violate platform guidelines, and we accept no liability for penalties arising from your instructions or from work carried out by other parties.

11. Intellectual Property

Our website, brand, code, methodologies, frameworks, and templates remain our property. You retain ownership of content and brand assets you supply, and grant us a licence to use them to deliver the services.

Ownership of final client-specific deliverables transfers to you once all amounts due are paid in full. Until then, deliverables remain our property. Third-party assets such as stock images, fonts, plugins, and themes remain subject to their own licences. You may not copy, resell, scrape, or reverse-engineer any part of our website or proprietary materials without written consent.

12. Portfolio and Publicity

Unless you tell us otherwise in writing, we may reference your name and logo and display non-confidential samples of our work for you in our portfolio, case studies, and marketing materials. We will not disclose confidential commercial data without your approval.

13. Confidentiality and Data Protection

Both parties agree to keep confidential all non-public information shared during the engagement, including strategies, pricing, customer data, and credentials. Where we process personal data on your behalf, we act as a processor under your instructions and in line with our Privacy Policy, which forms part of these Terms. You confirm you have obtained all consents required for any personal data you share with us.

14. Acceptable Use

You agree not to use our website unlawfully, attempt unauthorised access, introduce malicious code, scrape data without permission, disrupt site performance, or misrepresent your affiliation with us. We may restrict or terminate access if we believe these Terms have been breached.

15. Disclaimer of Warranties

To the maximum extent permitted by law, our website and services are provided “as is” and “as available” without warranties of any kind. We do not warrant uninterrupted or error-free availability. Content on our website, including blogs and case studies, is general information and not professional, legal, or financial advice.

16. Limitation of Liability

To the maximum extent permitted by law, Rank-Brew is not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, business, goodwill, data, rankings, traffic, or opportunity.

Our total liability for any claim is limited to the fees you actually paid us for the relevant service in the three months before the event giving rise to the claim. We are not liable for losses caused by third-party platform outages, policy changes, algorithm updates, hosting failures, or actions taken by you or other vendors. Nothing here excludes liability that cannot be excluded by law.

17. Indemnity

You agree to indemnify Rank-Brew, its director, employees, and contractors against all claims, losses, and costs arising from your breach of these Terms, your violation of any law, materials or instructions you supply, any resulting infringement of third-party rights, or claims by your own customers relating to your products or services.

18. Termination

Either party may end an engagement with 30 days’ written notice unless the proposal says otherwise. We may suspend or terminate immediately if you fail to pay, materially breach these Terms, act unlawfully, or behave abusively toward our team. On termination, all outstanding amounts become due, access to accounts we manage may be revoked, and once dues are settled we will hand over final deliverables and transfer access to accounts you own. Clauses on payment, IP, confidentiality, liability, indemnity, and governing law survive termination.

19. Force Majeure

Neither party is liable for delays caused by events beyond reasonable control, including natural disasters, epidemics, war, civil unrest, strikes, government action, power or internet failures, cyber-attacks, or third-party platform failures. This does not apply to payment obligations.

20. Governing Law and Disputes

These Terms are governed by the laws of India. The parties will first attempt to resolve any dispute amicably within 30 days of written notice. Unresolved disputes will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated at Faridabad, Haryana, conducted in English. Subject to this, the courts at Faridabad, Haryana have exclusive jurisdiction.

21. General

These Terms, together with your proposal and our Privacy Policy, form the entire agreement between us. We may update these Terms by posting a revised version here. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a right is not a waiver of it. You may not assign your rights without our written consent. Nothing here creates a partnership, employment, or agency relationship. Formal notices should be sent to info@rank-brew.com.

22. Contact Us

For any questions about these Terms, reach out to us:

Rank-Brew
Email: info@rank-brew.com
Phone: +91 8468888272 | +1 260 261 2100

976B First Floor, Sector 21D, Faridabad, Haryana
Sector-27D, Chandigarh
Sector 70, Jubilee Walk, Rank-Brew Heights, Mohali